Internship
Customer Service Assistant
- Organisation
- zChocolat
- Where
- Germany
- Mode
- On site
- Funding
- Paid
- For
- University students (bachelor)
- Deadline
- See the official call
- Source
- Job from Arbeitnow
About
We are an online business in the luxury gift market. 80% of our revenue comes from export.
Vos missions
The job will consist of :
Corresponding with zChocolat clients via email and phone
Taking orders over the phone
Dealing with complaints, DHL online delivery tracking, customs problems etc
Responding to comments left by clients online (Facebook, Trustpilot…)
Update client information on the site where necessary
Assisting other departments (Customer Service and Logistics) during peak seasons
Vos compétences
Respect the Z values : the client must be 100% satisfied. Adaptability, implication, re
Eligibility, full details and the official apply link
Members see the complete record, the direct link to apply, a personal match score and deadline reminders.
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