Job
Enterprise Customer Success Manager (Japanese speaker)
- Organisation
- Canonical
- Where
- Worldwide
- Mode
- On site
- Funding
- Paid
- For
- Professionals
- Deadline
- Rolling
- Source
- Job from the employer's own careers board
About
The role of an Enterprise Customer Success Manager at Canonical
Customer success is a fairly new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. By clearly understanding their customer’s objectives, the CSM can align expectations, suggest a large range of additional service
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