Job
Finance Advisor
- Organisation
- Valenture Institute
- Where
- South Africa
- Mode
- Remote
- Funding
- Paid
- For
- Professionals
- Deadline
- 25 December 2026 (60 days left)
- Source
- Remote job from Himalayas
About
Role Purpose
The Finance Advisor leads the Finance Customer Services function, ensuring professional, efficient and compliant customer support, effective collections, quality assurance and continuous improvement. The role serves as the final escalation point for complex and unresolved matters and oversees AI interventions to improve service delivery, accuracy and operational efficiency.
Key Responsibilities
1. Customer Service and Escalations
Lead and manage the Finance Customer Services space, ensuring consistent service standards and SLA compliance.
Respond to customer queries, complaints an
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