Job
Second Line Support Agent (f/m/x)
- Organisation
- HelloFresh
- Where
- Netherlands
- Mode
- Hybrid
- Funding
- Paid
- For
- Professionals
- Deadline
- Rolling
- Source
- Job from the employer's own careers board
About
The role: What's in the Box
Our Customer Care team is the voice of HelloFresh at the moments that matter most: when something has gone wrong and a customer needs more than a standard fix. As a Second Line Support Agent , you'll take on the cases that first-line support can't resolve alone: food safety incidents, complex complaints, and escalations from across the business.
You'll also be one of the public faces of HelloFresh, responding to customers on social media and review platforms where everyone can see how we show up for people. It's a role that mixes hands-on problem-solving with real v
Eligibility, full details and the official apply link
Members see the complete record, the direct link to apply, a personal match score and deadline reminders.
Unlock it free See plans