Job
Service Model Transformation Manager
- Organisation
- Manulife
- Where
- Canada
- Mode
- Remote
- Funding
- Paid
- For
- Professionals
- Deadline
- 17 December 2026 (55 days left)
- Source
- Remote job from Himalayas
About
The Opportunity:
The Senior Manager, Service Model Transformation is a senior individual contributor role accountable for advancing the FutureChoice service model as the program, product, and customer journeys evolve. Positioned below the Director level and above staff-level execution roles, this position requires the judgment, business acumen, and organizational perspective to operate independently, influence across functions, and translate each program iteration into clear service impacts and operational priorities.
The successful candidate will assess what is required to operationalize the
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