Job
CX Support Agent - Level 1
- Organisation
- Urrly
- Where
- Philippines
- Mode
- Remote
- Funding
- Paid
- For
- Professionals
- Deadline
- 3 January 2027 (60 days left)
- Source
- Remote job from Himalayas
About
CX Support Agent - Level 1
Join a growing SaaS support team helping mission-driven organizations get more value from the software they use every day.
This is a remote, Philippines-based Level 1 customer support role for a software company serving nonprofits, hospitals, governments, and other volunteer-powered organizations. You will be the first human support layer after AI-assisted triage, helping customers resolve practical software questions through chat, email, phone, and screen-sharing support.
The best fit is patient, detail-oriented, fluent in professional English, comfortable learning
Eligibility, full details and the official apply link
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